TERMS AND CONDICTIONS

All Tonkraftwerk training courses listed are subject to VAT at the current rate. Course fees include tuition on the day/days and all relevant course materials.

There is no charge for transferring your booking to the same course on an alternative date provided you notify Tonkraftwerk in writing up to 21 days before the start and if there is availability. However, a transfer fee of 20% of the course fee (plus VAT) will be payable if the notice is received less than 21 days before the start of the original course. No refund will be made in the event of a transfer. No more than one transfer will be allowed. Requests to transfer a course must be made in writing and can be sent by email to anders@tonkraftwerk.com.

If you notify Tonkraftwerk in writing (via email or letter) up to 28 days before the start date of a course, you will receive a full refund less an administration fee of 50% (plus VAT) of the course fee. If you withdraw for whatever reason within the 28 day period, the full fee will remain payable even if you are unable to nominate a substitute attendee. Substitutions should be received by Tonkraftwerk at least 48 hours prior to the course start date. Tonkraftwerk Travel and Hotel expenses might not be refundable, depending on the arrangement.

If you fail to attend the course on which you are booked without giving prior notice to Tonkraftwerk, we will be unable to refund the course fees, any travel fees, or offer a transfer.

Where circumstances dictate, Tonkraftwerk reserves the right to alter published programmes, trainers, fees or venues without prior notice. In the event of a course being cancelled, a refund of the course fee will be made but no compensation will be paid for any additional costs incurred.

There is no dress code; however, most participants choose to wear casual clothing. Due to variable temperatures of air conditioned rooms, layers are advised.

Tonkraftwerk does not accept responsibility for anyone acting as a result of information or views expressed on its training courses including course material. Opinions expressed are those of individual trainers and not necessarily those of Tonkraftwerk. Participants should take professional advice when dealing with specific situations.

These terms and conditions are ruled by Austrian law. All disputes arising between the contracting partners shall be governed by Austrian law exclusively, excluding its conflict-of-law rules. The materially competent court in Linz shall have jurisdiction. Application of the UN convention on Contracts for the International Sale of Goods (UN Sales Convention), and the conflict-of-law rules of the Act on International Private Law shall be expressly excluded.

All services provided Tonkraftwerk are on the basis of Tonkraftwerks terms and conditions (Tonkraftwerk Terms) and if you wish to engage any Tonkraftwerks services we shall only provide them if you accept the Tonkraftwerk Terms. If you offer to engage Tonkraftwerk on your own terms and conditions then we shall only accept your offer on the Tonkraftwerk Terms, which shall, if we provide the services you offer to engage, prevail over any other terms and conditions.